Return Policy

This is the official return policy of Forex Steam LTD.

In order to qualify for a return, traders must provide 30 days of trading evidence. This can be in a demo or live account. Please email your 30 days of trading evidence to


The results must show a single account, on EURUSD (no multi-pair), using the latest version of Forex Steam Light.


This trading evidence must be provided in the first 60 days to qualify for a return.

In order to access your trading statement, simply right click in your account history and click save as. Then, you will have the file that you can send to our support team.

This policy is in place to avoid software piracy, and any other illegal uses of our digital property.